Nywikiconf Otrs on Jul 25th, 2009 :: 0:00:00 to 0:20:00
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Discourse related to the collection, development, and dissemination of educational content
across a broad range of languages and mediums.

Customer Service in Wikipedia – OTRS
Cary Bass (User:Bastique) – Volunteer Coordinator, Wikimedia Foundation

Session held 6:17 pm on 25-July-2009
Room 210, NYU Vanderbilt Hall, New York, NY
2009 Wiki–Conference New York

A listing of other recorded sessions is available:
"Wiki–Conference New York"

Session recorded by a conference attendee.
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